The Future of Government Experience: How AI Is Reshaping Public Service

Mon, Nov 09, 2026 · Virtual · Free · Register Here

AI is changing how governments deliver services and how public servants turn information into action. In this CXO Series episode, Mark Hynes, CEO of Granicus, joins Rob Lloyd of the Center for Digital Government to discuss changing resident expectations and what leaders should consider as AI becomes part of public services.

Topics include:

• How AI could affect resident and community trust in government
• How connected systems might reduce complexity in public services
• What leaders should weigh as digital government evolves

Why we’re sharing this event:
AI is already shaping how government works, whether or not we think it should. Understanding how it’s used, what it can and can’t do, and who decides is essential to being an informed community member and a future leader, and you can’t ask good questions about something you don’t understand. We’re sharing this conversation to help young people learn how these changes are being discussed by those leading them. Sharing it isn’t an endorsement of any technology, company, or approach.

Hosted by CXO Voices and e.republic (Government Technology), not NYSI. We share outside opportunities we believe Nevada’s next generation of leaders should know about.